- Returns will be accepted within 3 days of delivery, provided the product is unused. Send us the order details and the reason for return on WhatsApp (9790929474).
- In case of any manufacturing defect, send us a picture of the defect on WhatsApp (9790929474) or send a mail to email@example.com and we shall revert to you.
- The buyer will have to make their own arrangements to send back the item. Please make sure the item is well packed in order to avoid any damage in transit. You may use any local courier or postal service to send the item back to us.
- In case of a manufacturing defect, we shall refund the return shipping charges of not more than Rs.500.
- After the dispatch, please send us a mail to firstname.lastname@example.org with the tracking details and order id. Please also mention if you are looking to get a replacement or refund. If opting for a refund, please include your account details also in the mail.
- Refund/ replacement shall be processed after we receive the item back, provided it is unused.
- If the order payment was done by credit/ debit card, the refund will be after deducting 2% of bank charges.
Address for return:
Trek N Ride
2/116, Thalambur Main Road,
Kaaranai, Chennai 600130